Shipping and Delivery Policy
Welcome to Aquatic Landscapes, where we strive to provide you with the best aquatic products and services. Our goal is to ensure that your shopping experience is seamless and satisfactory, particularly when it comes to shipping and delivery. Below, you'll find detailed information about our shipping and delivery policies.
Standard Shipping
Processing Time:
Orders are typically processed within 24 hours of receiving your order confirmation email.
Shipping Time:
Most orders are shipped and delivered within 1-3 business days.
Carrier:
We use reliable courier services to ensure your products reach you in perfect condition and on time.
Delivery Delays
While we aim for prompt delivery, there may be instances where deliveries are delayed due to unforeseen circumstances. If you have not received your order within the standard 1-3 business days, please do not hesitate to contact us.
Order Tracking: Our team will promptly track your order and provide you with an update.
Specialist Products
Some of our specialized and niche products may require additional time to source and deliver, especially if they need to be sourced from outside the UK. In such cases, please allow up to 2 weeks for delivery.
Extended Delivery Time: Up to 2 weeks for niche products.
Notification: We will inform you if any part of your order requires additional time for delivery.
International Shipping
Currently, our primary focus is on delivering within the UK. If you are interested in international shipping, please contact us at aquaticlandscapes-partnership@outlook.com for more information.
Shipping Costs
Shipping is free for orders over £150. Costs are calculated based on the weight and size of your order, as well as the delivery location. The total shipping cost will be displayed at checkout before you complete your purchase.